Welcome to Namazoro’s Frequently Asked Questions (FAQ)

Got a question?

We’ve gathered the most common questions from our customers to help you get quick answers about shipping, payments, returns, and more.

If you don’t find what you’re looking for, feel free to contact us — we’re always happy to help!

FAQ Namazoro

1. How long does it take to process my order?

All orders are custom made and usually processed within 2 to 5 business days before being shipped.

2. How long does shipping take?

Estimated delivery times:

  • USA: 12–15 business days

  • Europe: 7–10 business days 

  • Other countries: 10–20 business days
    Delivery times may vary due to customs and local postal services.

3. Do you ship worldwide?

Yes! We ship to almost every country around the world.

4. How much does shipping cost?

Shipping fees are calculated at checkout and vary depending on your location and order size. Some products may include free or flat-rate shipping options.

5. Can I track my order?

Yes, a tracking number will be emailed to you as soon as your order ships.

6. Can I return or exchange my order?

Since all items are custom made and printed on demand, returns and exchanges are only accepted if:

  • Your item arrives damaged or defective

  • You received the wrong product

  • There is a major printing or sizing error

Please contact us within 7 days of receiving your order with photos of the issue for support.

7. Can I cancel my order?

Orders can only be canceled within 2 hours after purchase because items are made to order.

8. What if I choose the wrong size?

We do not accept returns or exchanges for size issues. Please carefully check the size guide before ordering.

9. How do I contact customer service?

You can reach us anytime at namazoro.contact@gmail.com. We’re happy to help!